Information We Collect
We may collect Personal Information directly from you or from authorized third parties. This may include:
- Identification details (name, date of birth, citizenship, government-issued identification)
- Contact information (address, phone number, email)
- Financial information (banking details, credit history, transaction data)
- Employment and business information (occupation, corporate officer information, merchant records)
- Technical information (device, browser, IP address, and cookies when you visit our websites)
How We Use Your Information
We use Personal Information for purposes that include:
- Providing and managing our products and services
- Verifying identity and assessing eligibility for services
- Meeting legal, regulatory, and audit requirements
- Detecting, preventing, and addressing fraud or security risks
- Communicating with clients regarding their accounts and transactions
- Offering additional services, products, or opportunities (with consent)
- Conducting research, analytics, and business development
We will only collect, use, or disclose Personal Information for the purposes identified at the time of collection, or as otherwise permitted or required by law.
How We Protect Your Information
We use physical, technological, and administrative safeguards to protect Personal Information, including:
- Restricted access to authorized employees and service providers
- Secure data storage and encryption
- Ongoing training and compliance monitoring
- Requirements for third-party partners to maintain equivalent safeguards
Personal Information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Your Choices and Rights
You may:
- Access the Personal Information we hold about you
- Request corrections or updates
- Withdraw consent for certain uses (subject to legal or contractual restrictions)
- Opt out of receiving marketing communications
Requests can be made using the contact details below. In some cases, legal or regulatory requirements may limit your access.
Cookies and Online Data
Our websites may use cookies and similar technologies (such as pixels or web beacons) to operate the Site, improve functionality, enhance user experience, and analyze usage trends.
We use:
- Strictly necessary cookies - required for the operation of the Site (e.g., security, session management).
- Performance and analytics cookies - help us understand how visitors use the Site so we can improve functionality and services.
- Functional cookies - remember your preferences (e.g., language, region).
These cookies may be set by OTT Group, its affiliates, or authorized third-party providers acting on our behalf (for example, analytics or hosting providers). Information collected through cookies may be shared within OTT Group and its subsidiaries for the purposes described in this Policy. We do not sell Personal Information to third parties.
You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features or services of the Site.